Customer Support Only: 630-458-0082 English / Spanish ORDER TRACKING


Orders that need to be painted should leave our facility within 5-10 days from the date of purchase, usually, depending on our current demand, volume and item ordered. The majority of other orders on our website are shipped within one or two business days.


Shipping estimate for non-painted parts: 5-10 business days
Shipping estimate for painted parts: 10-15 business days


Charges for shipping and handling will be added to all orders unless there is a special agreement between the two parties. We use UPS, FedEx, USPS, and other freight couriers as our shipping providers.


You can make an arrangement for express service by paying additional painting and shipping fees. Request more information on the status of your order or questions related to shipping on our order status and shipping page.


We also offer local pickup at our Chicagoland facility located on 2525 United Lane, Elk Grove Village, IL 60007. We'll notify you as soon as the product is ready for pickup, so you can save time waiting on shipping & delivery. Please note that there may be a handling and storage charge for pick-up.


Local pickup for non-painted parts: 2-4 business days
Local pickup for painted parts: 5-10 business days
(Please note special order parts could take a few days extra)



For items that are shipped via freight, customers must note upon delivery receipt any damages they see on the packaging or the part itself.


For freight couriers - If there are obvious signs of damage, please refuse the shipment. DO NOT sign the sipping slip provided by the driver and contact us immediately to file an insurance claim. If you have signed the free & clear waiver without any notations of damages to the packaging or parts upon receiving the shipment, your claim will not be approved.


For other couriers (USPS, FedEx and UPS) - Damage parts must be reported within two (2) business days of delivery. Late reports may lead to claim denial. Please inspect your parts immediately upon receipt.


High-Quality Packaging Standards:

When purchasing vehicle parts online, customers often worry about receiving oddly shaped and large items in compromised condition. Unlike our competitors who may bend bumpers to fit into smaller boxes—often resulting in irreversible damage—we exclusively use full-size shipping containers. We guarantee that no parts are bent or folded, preserving their integrity and ensuring they arrive in excellent condition, ready for installation.